FAQ’s

Which trip are you interested in?

 


How do I book the trip?

You book the trip by clicking the button ‘RESERVE NOW’ on the trip page. This will then take you to our reservation page where you will need to fill in your name, email address and choose your date. Please take a look at the trip starting dates on the main trip page and then choose the one in the calendar box which you would most prefer. You will then reserve your place by paying a preliminary small deposit through Paypal. Don’t worry, the deposit will NOT be taken out of your account until your chosen trip date is confirmed & any other questions are answered by the trip provider. You will be contacted by a real human being within 24 hours (usually) of reserving your place.

What if the trip starting date that I want is not available?

If your selected date is not available the trip provider will contact you with the nearest alternative. If no alternative is suitable the deposit will be refunded.

What is our cancellation policy?

Once the date has been confirmed by the Trip Provider and yourself deposits are non-refundable. Upon confirmation of trip booking your contract will be with the trip provider.

N.B. You can protect yourself against the cancellation of trips by the trip organiser and also the cancellation of flights by investing in good travel insurance.

Once I’ve paid the deposit, when do I pay the remaining balance?

You will be contacted directly by the trip organiser who will let you know when you need to pay the remaining balance.

What is Backpacker Bookings?

Backpacker Bookings is solely a trip booking website. We advertise and book people on tours of already established travel companies. As we do not create or organise the tour, we cannot accept responsibility for any problems which may occur in the interim period between paying for your deposit and arriving at the trip destination, nor any responsibility for any problems which may occur during the trip. Any complaints about the trip should be directed to the trip provider.

Who are our partners?

We work with the following travel companies:

  • Free and Easy Travel
  • Tru Travels
  • Backpacking Through Thailand
  • Go Beyond Asia
  • Stray Asia
  • Vietnam Backpackers Hostels
  • Busabout
  • Montañita Spanish School, Ecuador
  • Tucol Travel, Colombia
  • Triple A Cambodia
  • Roctopus Dive School
  • Siam Rise Travel
  • The B-Tourist
  • The Bamboo Project
  • Mystik Mountains
  • Chiang Mai Tubing and Beach Club